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Privacy policy

Last updated: November 25, 2025

Introduction

This Privacy Policy explains how Klaivr (“we”) collects, uses, shares, and protects personal data when you use our service.Klaivr (SAS) — 128 rue de la Boétie, 75008 Paris, France — Email: contact@klaivr.com.

1. Data we collect

We only collect the data required to operate the service.1.1 Data you provide — Name, email address, account preferences, team/permission settings, instructions sent to agents, private channel messages. Klaivr does not offer public content publishing.1.2 Data from integrations — When you connect tools (Notion, HubSpot, Google Workspace, etc.), we access only the data required to execute your instructions and only within the permissions you set.1.3 Technical data — IP address, browser/device type, security logs, anonymized usage metrics, and identifiers required for core functionality.

2. How we use the data

Provide, maintain, and improve the service.Execute user instructions through agents.Manage teams, permissions, and integrations.Secure the platform and communicate with you.Comply with legal obligations.We do not use your data to train internal or external AI models without explicit consent.

3. Agents and automation

Agents act only on explicit user instructions, are not autonomous, use only granted permissions, and do not retain data beyond what is necessary to execute the requested action.

3A. Human-operated services

Klaivr does not include human-operated services. No human performs tasks, actions, or manipulations inside your tools or data.Enterprise plans may include optional advisory services (such as onboarding, training, or account support), but these never involve humans accessing or acting within your connected tools.

4. Legal basis (GDPR)

Contractual necessity (service access, executing instructions).Legitimate interest (security, service improvement).Consent (newsletters, optional cookies).Legal obligations (billing, compliance, archiving).

5. Data sharing

We never sell personal data.Data may be shared with technical providers (hosting, emailing, analytics, monitoring), third-party integrations you connect, and competent authorities when legally required.All subprocessors comply with GDPR for EU users.

6. Data location & transfers

Data may be stored in the EU or in countries offering adequate protection. When necessary, we rely on Standard Contractual Clauses and other recognized safeguards.

7. Security

Encryption at rest and in transit, strict access control, logging/anomaly detection, tenant/team isolation. No system is risk-free, but we follow industry best practices.

8. Data retention

We retain data while your account is active, then only as required for legal or operational reasons.Integration data is deleted when you disconnect an integration, delete your account, or your organization removes access.

9. Your rights (GDPR)

You can request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. Contact: contact@klaivr.com.

10. Cookies

Essential cookies (authentication, security, dashboard).Optional cookies (analytics, UX) with consent.You can update your preferences at any time.

11. Policy changes

We may update this policy. The last modification date appears at the top of the page. Continued use of the service constitutes acceptance.

12. Contact

For any question about this Privacy Policy: contact@klaivr.com.
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